This policy explains what personal information casino free collects, why we collect it, how it's used, and what rights you have as a player in the Philippines.
Six core commitments that shape how we treat your personal information
Every piece of information you submit to casino free — from registration details to payment data — is transmitted over SSL-encrypted connections. Your data is not exposed in transit between your device and our servers.
Casino free does not sell your personal information to third parties for marketing purposes. Data shared with partners is limited to what's necessary to operate the platform — payment processing, fraud prevention, and identity verification.
We only collect the personal information we actually need. Registration requires your name, date of birth, email address, and contact details. We don't collect information that has no bearing on your use of casino free.
Identity documents submitted for KYC verification are processed through a secure verification system. Document images are used solely for identity confirmation and are stored in compliance with data retention standards.
Casino free may send promotional updates and platform news to registered players. You can opt out of marketing communications at any time through your account settings. Opting out of marketing does not affect essential service communications.
You can request access to the personal data casino free holds about you, ask for corrections, or request deletion of your account and associated data, subject to legal retention requirements. Contact support to exercise any of these rights.
Privacy Enquiries
For data-related requests, contact the casino free support team.
[email protected]Casino free is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how we collect, use, store, and protect the personal information of registered players and visitors to casinofree.vu.
This policy applies to all activity on the casino free platform, including the website, mobile app, and all game types and services offered. By creating an account and using casino free, you confirm that you have read and understood this Privacy Policy.
Casino free collects personal information in categories that correspond to the services we provide. Here is an overview of the main types of data we hold:
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID details | Account registration and KYC verification |
| Contact Data | Email address, mobile number | Account communications, OTP authentication |
| Financial Data | Bank account or e-wallet reference (not full credentials) | Processing deposits and withdrawals in PHP |
| Transaction Data | Deposit history, withdrawal records, game session records | Account management and responsible gaming monitoring |
| Technical Data | IP address, device type, browser, operating system | Platform security and fraud prevention |
| Usage Data | Pages visited, games played, session duration | Platform improvement and personalisation |
| Communication Data | Support chat logs, email correspondence | Customer service and dispute resolution |
Casino free collects personal data through the following means:
We do not purchase personal data lists from external sources for marketing or outreach purposes.
Casino free uses the personal information we hold for clearly defined purposes. We do not use your data in ways that go beyond what is reasonably expected based on your use of the platform.
Casino free uses cookies and similar technologies to make the platform work properly and to understand how it is used. Cookies are small data files stored on your device when you visit the site.
Types of cookies used on casino free:
You can adjust cookie settings through your browser preferences. Note that disabling essential cookies will affect the functionality of your casino free session.
Casino free retains personal data for as long as your account is active and for a reasonable period thereafter, based on the following principles:
You may contact the support team to ask about the retention period applicable to specific categories of data held in your account.
Casino free uses a combination of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
While casino free takes data security seriously, no online platform can provide an absolute guarantee against all possible security threats. Players are encouraged to keep their login credentials private and to contact support immediately if they suspect their account has been accessed without authorisation.
As a casino free player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the support team at [email protected].
Request a copy of the personal data casino free holds about you.
Ask us to correct any inaccurate personal information in your account.
Request deletion of your account and associated data, where not subject to mandatory retention.
Ask us to limit how we use your data in specific circumstances.
Request your personal data in a commonly used, machine-readable format.
Object to certain uses of your data, including direct marketing communications.
Casino free will respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before being actioned.
Casino free is strictly for players who are 21 years old and above. We do not knowingly collect personal data from individuals under the age of 21.
If casino free becomes aware that an account has been created by a person below the minimum age, the account will be closed, any balance forfeited in accordance with the Terms and Conditions, and all associated personal data deleted as promptly as practicable.
If you believe a minor has created a casino free account, please contact support immediately at [email protected].
Casino free may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements, or applicable law. When material changes are made, registered players will be notified through their registered email address or via an in-platform notice.
The updated policy will be published on this page with a revised effective date. Continued use of the casino free platform after the effective date of an update constitutes acceptance of the revised Privacy Policy.
We encourage you to review this page periodically to stay informed about how casino free handles your personal information.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal information has been handled, contact the casino free support team.
For questions about your account or platform use, the FAQ page covers the most common topics. For the full terms governing your use of the platform, see the Terms and Conditions.